Mitel 5000 Phone systemsMitel

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The Mitel VoIP phone system solution streamlines the way your businesses communicates.

With many features to increase staff productivity and reduce overall running costs the Mitel 5000 range will help your business move forward in this ever changing industry.

 

Capacity of the Mitel 5200

  • Connect multiple ISDN cards for extra outside lines
  • Connect up to 110 IP Phones or 96 Digital phones
  • 4 Port Voice Mail, scaleable to 16 Ports
  • Multi-Site 'Voice over IP' networking for multiple locations
  • Connect 2 x analogue BT lines for backup *optional
  • 2 x Analogue extensions for Fax, Modem, Credit Card machine etc (can be expanded to support more)

     

Standard features include:

  • ACD Queues
  • Automatic Redial
  • Caller ID
  • Call Forwarding
  • Call Hold
  • Call Monitoring / Barging
  • Call Park / System Hold
  • Call Pickup
  • Call Recording
  • Direct Dial In (DDI)
  • Hunt Groups
  • Conference
  • Call Transfer
  • Call Waiting
  • Caller History with Date and Time
  • Caller Redial List
  • Handsfree
  • IP Softphone
  • ACD Agent Login
  • Company Phone Directory
  • Hook on Hook Off Support Handset
  • DSS/BLF Keys
  • Group Listen
  • Music on Hold
  • Outgoing Call Barring

 

The Mitel 5000 Comes with FREE Phone Manager Software

Xarios Phone Icons - Mitel

  • On Screen Call Information
  • Quick Dial your contacts
  • Call history -missed, dialled and received calls
  • On Screen DSS/BLF (view all extension's status, like an operators console)
  • Forward, Do not Disturb control

Optional features include

  • Screen Popping, automatically pop your customer records when they call in to your organisation
  • TAPI Dialling for use with application like MS Outlook, ACT!, Goldmine
  • Integrate with virtually any customer database or CRM
  • Click and record, monitor other users (useful Contact Centre feature)