Inter-Tel Attendent Console

The Inter-Tel Attendant Console provides your receptionists with the control they need to quickly and efficiently answer incoming calls and route them correctly.

As a software application running on a PC, the attendant console can be run full-time by dedicated receptionists or it can be loaded as required by others to meet demand. The user can see who is available and transfer calls quickly at the click of a mouse. When connected to a computer telephony enabled database or contact management software, the attendant console can also bring significant customer information right up to screen while a call is being handled, enabling the receptionist to route the call effectively.

The features of the operator's console include:

• Seamless integration between your computers and telephones
• Caller name, information and history pop-up
• User friendly interface
• Desktop extension display showing who is available
• User programmable function keys
• Benefits to your business include: 
• Faster answering of calls to improve customer response
• Quicker handling of calls cutting 10 to 30 seconds off transfer times
• Improved image and efficiency

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